The Business Research Company’s global market reports are now updated with the latest market sizing information for the year 2023 and forecasted to 2032

An increase in the risk of telemarketing fraud, cybercrime, and system hacking is expected to drive innovation in audio communication monitoring manufacturing, thereby propelling the market during the forecast period.

The global audio communication monitoring market is expected to grow from $7.68 billion in 2022 to $9.33 billion in 2023 at a compound annual growth rate (CAGR) of 21.5%. The audio communication monitoring market size is expected to grow to $20.48 billion in 2027 at a CAGR of 21.7%.

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Global Audio Communication Monitoring Market Segments Include:

• By Type: Wired Communication, Wireless Communication
• By Component: Solutions, Services
• By Deployment Mode: Cloud, On-Premises
• By Organization Size: Large Enterprises, Small and Medium-Sized Enterprises
• By Vertical: BFSI, Media and Entertainment, Retail and eCommerce, Telecom and IT, Government, Healthcare and Life Sciences, Other Verticals
• By Geography: The market is segmented into North America, South America, Asia-Pacific, Eastern Europe, Western Europe, Middle East and Africa. Among these regions, North America is the largest region in the global audio communication monitoring market in 2021.

Major Market Players in the audio communication monitoring market include NICE, Cisco, IBM, Enghouse Interactive, Google, AudioCodes, Integrated Research, Martello Technologies, Nuance Communication.

The increasing use of artificial intelligence (AI) and natural language processing (NLP) technologies is a key trend gaining traction in the audio communication monitoring market. NLP is one of the branches of AI that helps machines understand human language. To meet consumer demand, many companies in the audio communication monitoring sector are launching innovative AI-related technologies. For example, Tata Communications, an Indian telecommunications company, will launch the ‘IZO Financial Cloud’ platform in July 2021. This platform enables open banking, provides digital services, and boosts customer trust by providing security via a cloud model that incorporates artificial intelligence, blockchain, and machine learning.

The Audio Communication Monitoring Global Market Report 2023 provides a audio communication monitoring market overview for the time series: historic years (2010 – 2021) and ten years forecast (2023 – 2032). The audio communication monitoring market forecast analyzes audio communication monitoring market size, audio communication monitoring market share, leading competitor market positions. The regions covered in the report include Asia-Pacific, China, Western Europe, Eastern Europe, North America, USA, South America, Middle East and Africa and the countries include Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA.

Audio communication monitoring is a technique for analysing audio conversations and recordings. Audio communication monitoring captures sounds from the environment. It entails audio monitoring, which enables ARC (Audio Return Channel) to listen to sounds via an intruder detector. Audio communication monitoring is used for alarm verification, deterrence, and prevention, as well as improving operations by improving employee-to-customer and employee-to-employee communications. It is also used to conduct efficient communication in day-to-day business activities.

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