Global Voice Commerce Industry Trends: Where the Market Is Headed by 2029

November 13, 2025 by The Business Research Company

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How Much Was The Voice Commerce Market Worth In 2025, And What Is Its Anticipated Value By 2029?

The voice commerce market has experienced rapid expansion over the past few years. This market is projected to expand from $116.83 billion in 2024 to reach $150.34 billion in 2025, demonstrating a compound annual growth rate (CAGR) of 28.7%. Historically, this expansion has been driven by factors such as the rising appeal of online shopping, shifts in consumer search and purchasing behaviors, greater market entry by online businesses, the widespread adoption of social media and smartphones, and a heightened need for contactless shopping solutions.

The voice commerce market is projected to experience rapid expansion over the coming years, reaching a size of $395.53 billion by 2029, with a compound annual growth rate (CAGR) of 27.4%. This anticipated increase is driven by several factors, including the wider uptake of voice assistants and voice-enabled devices, a heightened emphasis on improving customer interaction, the expansion of the authentication market, a rise in voice-powered searches, and broader applications across sectors such as retail, banking, connected devices, smart homes, healthcare, and automotive industries. Key trends during this period are expected to encompass the merging of e-commerce platforms with voice technologies, the deployment of advanced technologies such as artificial intelligence, advancements in natural language processing, a strong demand for connected devices, and the automation of shopping processes via voice assistants.

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What Are The Key Drivers Of Growth In The Voice Commerce Market?

The increasing demand for e-commerce is anticipated to propel the growth of the voice commerce market going forward. E-commerce, short for electronic commerce, refers to the buying and selling goods and services over the internet. The rising demand for e-commerce is attributed to secure and convenient online payment options, home delivery services, personalization, and an enhanced customer experience. Voice commerce provides a more seamless, efficient, and personalized shopping experience, ultimately driving customer satisfaction and loyalty. This also allows users to browse and purchase products without using their hands, making shopping easier. For instance, in November 2023, according to the International Trade Administration, a US-based government agency, e-commerce sales in Canada are estimated to increase from around $2.34 billion in March 2022 to $40.3 billion in 2025. Therefore, the increasing demand for e-commerce drives the voice commerce market.

What Are The Key Segments In The Voice Commerce Market?

The voice commercemarket covered in this report is segmented –

1) By Type: Smart Speaker, Voice Assistant, Virtual Digital Assistant

2) By Application: Personal Care, Electronics, Household Appliances, Groceries, Arts Crafts, Other Applications

3) By End-User: Travel Industry, Hospitality Industry, Entertainment Industry, Other End-Users

Subsegments:

1) By Smart Speaker: Amazon Echo, Google Home, Apple HomePod, Others

2) By Voice Assistant: Google Assistant, Amazon Alexa, Apple Siri, Microsoft Cortana

3) By Virtual Digital Assistant: AI-Based Assistants, Chatbots

What Are The Major Trends Driving The Growth Of The Voice Commerce Market?

Leading companies within the voice commerce market are prioritizing the creation of innovative offerings, particularly AI-powered voice assistants, to enrich user experiences and optimize shopping workflows. An AI-powered voice assistant functions as a software application that employs artificial intelligence (AI) technologies, including natural language processing (NLP) and machine learning, to interpret and respond to voice commands and queries from users. For example, Haptik, an India-based software company, unveiled Buzzo, an AI-powered voice assistant specifically developed to elevate the digital shopping experience on e-commerce websites and applications. This voice assistant integrates Haptik’s sophisticated natural language understanding (NLU) with product metadata like filters, reviews, pricing, and tags to grasp user requirements in conversational language and deliver customized recommendations, much like an actual in-store sales associate.

Who Are The Major Companies Operating In The Voice Commerce Market?

Major companies operating in the voice commerce market are Amazon.com Inc., Apple inc., Alphabet Inc., Google LLC, Samsung Electronics Co., Alibaba Group Holding Ltd., Sony Corp., Salesforce Inc., Baidu Inc., Adobe Inc., Twilio Inc., Vizio Inc., Sonos Inc., BigCommerce Pty. Ltd., Algolia Inc., Agora.io, iAdvize Inc., SoundHound Inc., Ferns N Petals Pvt. Ltd., Edrone Ltd., Humanize LLC, Yoshai Ltd., Voicify LLC, Jetson AI Inc.

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Which Region Is Expected To Witness The Fastest Growth In The Voice Commerce Market?

North America was the largest region in the voice commerce market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the voice commerce market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

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