Global artificial intelligence (ai) in workplace Market
Information Technology

Growth, Trends, and Opportunities in the Artificial Intelligence (AI) In Workplace Market: Key Insights for the Next Decade

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What Factors Are Driving the Anticipated Growth Rate of the Artificial Intelligence (AI) In Workplace Market Through 2034?

Over the past few years, the market size for artificial intelligence (AI) in the workplace has seen exponential growth. The market is projected to grow from a valuation of $218 billion in 2024 to approximately $303.12 billion in 2025, indicating a compound annual growth rate (CAGR) of 39.0%. This considerable growth during the previous periods is primarily due to the emergence and establishment of AI ethics and governance, an increase in the use of digital transformation and automation applications across a range of industries, the expansion of communication tools enabled by AI, rapid industrial and urban growth, as well as a rise in the deployment of AI in managing remote workforces.

The marketplace for artificial intelligence (AI) within the workplace environment is anticipated to experience exceptional growth over the upcoming years. By 2029, it is projected to expand to a value of $1121.69 billion, with a compound annual growth rate (CAGR) of 38.7%. This predicted surge during the forecast period can be ascribed to improved efficiency and cost-effectiveness, rising demand for bespoke customer service experiences, increasing implementation of AI in Human Resources (HR), proliferating use of virtual assistants, and a growing requirement for employee skills enhancement and training initiatives. Major trends anticipated during the forecast period encompass progress in AI software, sophisticated and user-centric AI solutions, continued enhancement of AI algorithms and machine learning prototypes, consolidation of AI with Internet of Things (IoT), and breakthroughs in AI-fueled cybersecurity measures.

Which Macro and Microeconomic Factors Are Accelerating the Growth of the Artificial Intelligence (AI) In Workplace Market?

The acceleration of digital transformation is anticipated to boost the artificial intelligence (AI) in workplace market’s development. This transformation involves the comprehensive integration of digital technology into all areas of a business, fundamentally changing its operations and how it provides value to clients. Increased efficiency, productivity, improved decision-making and data use, and an enhanced customer experience are all factors driving digital transformation, as well as improved scalability and agility. AI enhances digital connectivity within the workplace by improving data routing, increasing security, identifying and rectifying errors, managing bandwidth, and allowing for predictive maintenance and real-time monitoring. For example, the Ministry of Business, Innovation, and Employment, a government agency in New Zealand, reported in May 2023 that the country’s digital technologies sector contributed around $7 billion to the GDP in 2021, with an outstanding yearly growth rate of 10.4%. Consequently, the growth of the AI in workplace market has been fuelled by the escalating digital transformation.

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Who Are the Major Industry Leaders Accelerating Growth in the Artificial Intelligence (AI) In Workplace Market?

Major companies operating in the artificial intelligence (AI) in workplace market are:

• Google LLC_x000D_

• Samsung Electronics_x000D_

• Microsoft Corporation_x000D_

• General Electric_x000D_

• Intel Corporation_x000D_

Which Current Trends Are Having the Most Impact on the Artificial Intelligence (AI) In Workplace Market?

Leading businesses in the artificial intelligence (AI) in the workplace industry are focusing on technological advancements such as generative AI assistants to improve productivity, facilitate repetitive tasks, and deliver personalized support to employees, thus significantly promoting efficiency and innovation within companies. A generative AI assistant represents an advanced tool designed to boost efficiency by permitting users to communicate in simple language and quickly receive smart responses and practical insights. In September 2023, SAP SE, a software establishment based in Germany, introduced Joule, a natural-language, generative AI companion incorporated into SAP applications in numerous departments including HR, finance, supply chain, procurement, and customer relation. Joule improves the user experience of SAP by enabling workers to put forward questions or explain issues in simple language and receive contextually smart responses from extensive data of SAP and other third-party sources.

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What Are the Major Categories and Their Growth Dynamics in the Artificial Intelligence (AI) In Workplace Market?

The artificial intelligence (AI) in workplace market covered in this report is segmented –

1) By Component: Hardware, Software, Services

2) By Technology: Machine Learning, Computer Vision, Natural Language Processing, Speech Recognition, Other Technologies

3) By Industry Vertical: Information Technology (IT) And Telecommunication, Banking, Financial Services And Insurance (BFSI), Healthcare, Retail And E-Commerce, Manufacturing, Other Industry Verticals

Subsegments:

1) By Hardware: AI-Enabled Computers And Servers, Smart Meeting Room Devices, Wearable AI Devices, Robotics And Automation Tools, IoT Devices For Workplace Monitoring, AI-Powered Security Systems

2) By Software: AI-Driven Collaboration Tools, Project Management Software With AI Features, Employee Productivity And Performance Analytics Tools, Natural Language Processing (NLP) Applications, AI-Based Communication And Messaging Platforms, Virtual Assistants For Task Management

3) By Services: AI Consulting For Workplace Solutions, AI System Integration Services, Training And Support Services For AI Tools, Change Management And User Adoption Services, Data Analytics And Reporting Services, Managed AI Services For Workplace Operations

Which Regions Are Key Players in the Growth of the Artificial Intelligence (AI) In Workplace Market?

North America was the largest region in the artificial intelligence (AI) in workplace market in 2024. Europe is expected to be the fastest-growing region in the forecast period. The regions covered in the artificial intelligence (AI) in workplace market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

What Key Elements Shape the Definition of the Artificial Intelligence (AI) In Workplace Market?

Artificial intelligence (AI) in workplace refers to integrating artificial intelligence technologies to automate tasks, enhance productivity, and support decision-making processes within a work environment. AI in the workplace encompasses a range of tools and systems that use algorithms, machine learning, natural language processing, robotics, and other AI techniques to automate, analyze, and optimize various business functions and activities.

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