The Business Research Company’s global market reports are now updated with the latest market sizing information for the year 2024 and forecasted to 2033

Market Overview

• The Microsoft Dynamics services market has expanded significantly.
• Market size: $7.86 billion in 2023.
• Projected growth: $9.24 billion in 2024 at a CAGR of 17.5%.
• Key drivers: Demand for integrated solutions, technological advancements, competition in enterprise software, industry-specific needs, and partnership ecosystem collaboration.

Future Growth Projections

• Expected market size: $17.80 billion in 2028.
• CAGR: 17.8%.
• Drivers: Continued digital transformation, demand for cloud-based solutions, emphasis on AI and analytics integration, adoption of industry-specific applications, and deeper partnerships with third-party vendors.
• Trends: Artificial intelligence, enhanced customer experience through omnichannel engagement, low-code or no-code development adoption, accelerated cloud migration, and focus on industry-specific solutions.

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Key Drivers and Trends

Empowering Digital Transformation Through Dynamic Solutions

• Digital transformation propels market growth.
• Definition: Strategic adoption of digital technologies to revolutionize processes, operations, and services for enhanced efficiency and effectiveness.
• Factors: Technological advancements, evolving consumer expectations, increasing competition, globalization, and cost-efficiency needs.
• Impact: Microsoft Dynamics services provide comprehensive solutions for seamless integration, automation, and optimization of business processes across departments.
• Example: In November 2023, the UK’s Central Digital and Data Office reported a 19% expansion in the government’s Digital and Data profession between April 2022 and April 2023, meeting crucial demands for digital expertise.

Major Companies

• Leading players: Samsung Group, Nestlé S.A., Bosch Group, PepsiCo Inc., Siemens AG, IBM, Tata Consultancy Services, Cap Gemini, Cognizant, Infosys, HCL Technologies, Wipro, Avanade, Hitachi Solutions, SA.global, Folio3, Calsoft Systems, HexaCorp, Sunrise Technologies, ScienceSoft.

Advancements in Enterprise Resource Planning (ERP)

• Focus: Advanced accounts receivable (AR) automation software solutions.
• Importance: Streamlines invoice processing, payment tracking, and collections management to optimize financial operations.
• Example: In January 2024, Nuvei Corporation launched ERP integration with Microsoft Dynamics 365, enabling seamless incorporation of various payment methods into Dynamics 365. This enhances accounting workflows and back-office reconciliation for businesses in manufacturing, distribution, wholesale, and construction.

Strategic Acquisitions

• Example: In August 2022, S.A. Global acquired Microsoft Dynamic Business from DXC Technology.
  • Goal: Enhance capabilities, expand customer base, and increase revenue.
  • Outcome: Positions S.A. Global for continued growth in the Microsoft Dynamics market.

Market Segmentation

By Product Type

• Enterprise Resource Planning (ERP)
• Customer Relationship Management (CRM)

By Service Type

• Advisory or Consulting Services
• Implementation
• Upgradation and Migration Services
• Maintenance and Support Services

By Deployment Type

• On-Premise
• Cloud-Based

By End User

• Banking, Financial Services, and Insurance
• Manufacturing
• Retail
• Information Technology and Telecom
• Education
• Healthcare
• Other End Users

Regional Insights

• Europe was the largest region in the Microsoft Dynamics services market in 2023.

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The Microsoft Dynamics Services Global Market Report 2024  provides comprehensive insights on the microsoft dynamics services market size, trends and drivers, opportunities, strategies, and competitor analysis. The countries covered in the microsoft dynamics services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, the UK, and the USA, and the major seven regions are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa.

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