Information Technology

Global Chatbot Market Size, Forecasts, And Opportunities – Includes Chatbot Market Research

Learn about the global chatbot market through The Business Research Company, which provides information on chatbot market size, chatbot market drivers and restraints, chatbot market players, the COVID-19 impact on the chatbot market, and more.


The global chatbot market is expected to grow from $ $4.23 billion in 2021 to $5.43 billion in 2022 at a compound annual growth rate (CAGR) of 28.5%. The global chatbot market size is expected to grow to $13.89 billion in 2026 at a CAGR of 26.4%.


The rising adoption of smartphone users is expected to propel the growth of the chatbot market going forward.


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Chatbot Market
Chatbot Market


The chatbot market consists of sales of chatbots by entities (organizations, sole traders, and partnerships) that can range from simple one-line programs that respond to a simple question to sophisticated digital assistants that learn and adapt as they collect and process data to create increasingly personalized experiences. A chatbot is a computer program that simulates and interprets written or spoken human dialogue, allowing users to interact with digital gadgets in the same way they would interact with actual people.


Global Chatbot Market Segments Include:
By Type: Text, Voice, Hybrid

By Component: Solution, Services

By Platform: Standalone, Web-Based, Messenger-Based or Third Party

By Deployment: On-Premise, Cloud

By End-User: BFSI, Healthcare, IT and Telecommunication, Retail, Travel and Hospitality, Others

By Geography: The market is segmented into North America, South America, Asia-Pacific, Eastern Europe, Western Europe, Middle East and Africa. Among these regions, North America is the largest region in the global chatbot market in 2021.


Technological advancements have emerged as a key trend gaining popularity in the chatbot market. Major companies operating in the catboat market are focused on developing new technological solutions to strengthen their position in the market.


TBRC’s Chatbot Market Report Covers:

Major Market Players: International Business Machines Corporation (IBM), Microsoft Corporation, Google LLC, Amazon Web Services Inc, Nuance Communications Inc., Creative Virtual, Artificial Solutions, Inbenta, Next It Corp, Aivo, Conversica, LiveChat, Gupshup, Contus, SmartBots, Yellow Messenger, Kevit, eGain Corporation, Helpshift, Oracle, ServiceNow, Personetics, MindMeld, CogniCor, Yekaliva, Pypestream, Acuvate, Botsify Inc, Astute Solutions, and Haptik Inc.

Regions: Asia-Pacific, China, Western Europe, Eastern Europe, North America, USA, South America, Middle East and Africa.

Countries: Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA.

Time Series: Five years historic (2016-21) and ten years forecast (2022-2026-2031)


The Chatbot Global Market Report 2022  is one of a series of new reports from The Business Research Company that provides chatbot market overviews, analyzes and forecasts market size, share, chatbot market players, chatbot market segments and geographies, leading competitor revenues, profiles and market shares.


TBRC’s chatbot market report identifies top countries and segments for opportunities and strategies based on market trends and leading competitors’ approaches.


Here Is A List Of Similar Reports From The Business Research Company:

Natural Language Processing (NLP) Global Market Report 2022

Intelligent Virtual Assistant Global Market Report 2022

Text Analytics Global Market Report 2022


Interested To Know More About The Business Research Company?
The Business Research Company has published over 1000 industry reports, covering over 2500 market segments and 60 geographies. The reports draw on 150,000 datasets, extensive secondary research, and exclusive insights from interviews with industry leaders. The reports are updated with a detailed analysis of the impact of COVID-19 on various markets.


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