The Business Research Company’s report goes into great detail on the call center AI market size and growth, call center AI market regional analysis, call center AI market competitive landscape, and other critical information needed to excel in the call center AI industry.

Major players in the call center AI market include Artificial Solutions International AB, IBM Corporation, Microsoft Corporation, Oracle Corporation, Amazon Web Services, SAP, Google, Avaya, NICE inContact, Nuance Communications Inc., Zendesk, EdgeVerve Systems, Pypestream, Avaamo, and Jio Haptik Technologies Ltd.

TBRC’s comprehensive market report based on extensive research will assist you in seamlessly devising your approaches in order to match key market player strategies.

The global call center AI market size is expected to grow from $1.42 billion in 2021 to $1.78 billion in 2022 at a compound annual growth rate (CAGR) of 25.0%. The call center AI market is expected to grow to $4.36 billion in 2026 at a CAGR of 25.1%.

North America was the largest region in the call center AI market in 2021.

The call center AI market consists of sales of the call center artificial intelligence (AI) services by entities (organizations, sole traders, and partnerships) that refer to software that helps businesses assign virtual agents for customer support engagements using custom-generated voices The purpose of using AI in call centres is to develop the customer experience and relieve human agents of time and energy spent on simple requests. AI can support customer support representatives to be more productive and have engaging and personally satisfying conversations.

Rising demand for AI-based intelligent virtual assistants and chatbots are driving the growth of the call center AI market.

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Technology advancement is a key trend gaining popularity in the call center AI market. Introducing new technologies helps the market grow and provides an enhanced experience to the clients.

TBRC’s global call center AI market report is segmented:
By Component: Computer Platforms, Solutions, Services

By Deployment Type: Cloud, On-Premise

By Industry Vertical: Banking, Financial Services, and Insurance (BFSI), Retail and E-commerce, Telecom, Healthcare, Media and Entertainment, Travel and Hospitality, Others

By Geography: North America, South America, Asia-Pacific, Eastern Europe, Western Europe, Middle East and Africa.

The Call Center AI Global Market Report 2022 is one of a series of new reports from The Business Research Company that provides an overview of the call center AI market globally and regionally, analyzes and forecasts market size, share, call center AI market players, call center AI market segments, leading competitor revenues, profiles and market shares.

Here Is A List Of Similar Reports From The Business Research Company:

CRM Software Global Market Report 2022

Contact Centre Software Global Market Report 2022

Information Technology Global Market Report 2022

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