Call Center AI Global Market
Information Technology

Global Call Center AI Market Size, Forecasts, And Opportunities – Includes Call Center AI Market Size

Learn about the global call center AI market through The Business Research Company, which provides information on call center AI market size, call center AI market drivers and restraints, call center AI market players, the COVID-19 impact on the call center AI market, and more.

 

The global call center AI market size is expected to grow from $1.42 billion in 2021 to $1.78 billion in 2022 at a compound annual growth rate (CAGR) of 25.0%. The call center AI market is expected to grow to $4.36 billion in 2026 at a CAGR of 25.1%.

 

Rising demand for AI-based intelligent virtual assistants and chatbots are driving the growth of the call center AI market.

 

Request A Sample For The Global Call Center AI Market Report:
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Call Center AI Global Market
Call Center AI Global Market

 

The call center AI market consists of sales of the call center artificial intelligence (AI) services by entities (organizations, sole traders, and partnerships) that refer to software that helps businesses assign virtual agents for customer support engagements using custom-generated voices The purpose of using AI in call centres is to develop the customer experience and relieve human agents of time and energy spent on simple requests. AI can support customer support representatives to be more productive and have engaging and personally satisfying conversations.

 

Global Call Center AI Market Segments Include:
By Component: Computer Platforms, Solutions, Services

By Deployment Type: Cloud, On-Premise

By Industry Vertical: Banking, Financial Services, and Insurance (BFSI), Retail and E-commerce, Telecom, Healthcare, Media and Entertainment, Travel and Hospitality, Others

By Geography: The market is segmented into North America, South America, Asia-Pacific, Eastern Europe, Western Europe, Middle East and Africa. Among these regions, North America was the largest region in the call center AI market in 2021.

 

Technology advancement is a key trend gaining popularity in the call center AI market. Introducing new technologies helps the market grow and provides an enhanced experience to the clients.

 

TBRC’s call center AI market report covers:

Major Market Players: Artificial Solutions International AB, IBM Corporation, Microsoft Corporation, Oracle Corporation, Amazon Web Services, SAP, Google, Avaya, NICE inContact, Nuance Communications Inc., Zendesk, EdgeVerve Systems, Pypestream, Avaamo, and Jio Haptik Technologies Ltd.

Regions: Asia-Pacific, China, Western Europe, Eastern Europe, North America, USA, South America, Middle East and Africa.

Countries: Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA.

Time Series: Five years historic (2016-21) and ten years forecast (2022-2026-2031)

 

The Call Center AI Global Market Report 2022 – Market Size, Trends, And Global Forecast 2022-2026 is one of a series of new reports from The Business Research Company that provides call center AI market overviews, analyzes and forecasts market size, share, call center AI market players, call center AI market segments and geographies, leading competitor revenues, profiles and market shares.

 

TBRC’s call center AI market report identifies top countries and segments for opportunities and strategies based on market trends and leading competitors’ approaches.

 

Here Is A List Of Similar Reports From The Business Research Company:

CRM Software Global Market Report 2022

Contact Centre Software Global Market Report 2022

Information Technology Global Market Report 2022

 

Interested To Know More About The Business Research Company?

The Business Research Company has published over 1000 industry reports, covering over 2500 market segments and 60 geographies. The reports draw on 150,000 datasets, extensive secondary research, and exclusive insights from interviews with industry leaders. The reports are updated with a detailed analysis of the impact of COVID-19 on various markets.

 

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