Mobile CRM Software Market
Information Technology

Global Mobile CRM Software Market Outlook, Opportunities And Strategies

Learn about the global mobile CRM software market through The Business Research Company, which provides information on mobile CRM software market size, mobile CRM software market drivers and restraints, mobile CRM software market players, the COVID-19 impact on the mobile CRM software market, and more.


The global mobile CRM software market size is expected to grow from $20.6 billion in 2021 to $23.68 billion in 2022 at a compound annual growth rate (CAGR) of 14.9%. The global mobile CRM software market size is expected to grow to $39.37 billion in 2026 at a CAGR of 13.5%.


The rising adoption of mobile CRM by the retail, banking, and finance industries drives the growth of the mobile CRM software market.


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The mobile CRM software market consists of sales of customer relationship management (CRM) software by entities (organizations, sole traders, and partnerships) that is designed to be operated, executed, and accessed through mobile platforms. Mobile CRM, or mobile customer relationship management, allows field workers and remote employees to access customer information and accounts from any location using mobile devices such as tablets and smartphones. It is used to provide increased productivity, performance, and quality for management.


Global Mobile Crm Software Market Segments Include:

By Type: Cloud Based, On-Premise

By Enterprise: Small Enterprise, Medium Enterprise, Large Enterprise

By Vertical: BFSI, Telecom, Healthcare, Retail, Automotive, Others

By Geography: The market is segmented into North America, South America, Asia-Pacific, Eastern Europe, Western Europe, Middle East and Africa. Among these regions, North America was the largest region in the mobile CRM software market in 2021.


Integration of artificial intelligence with CRM software is a key trend gaining popularity in the mobile CRM software market. AI-powered mobile CRM will compare performance over a specified time period in terms of productivity, velocity, winning percentage, and efficiency, as well as give completed leads, opportunities, accounts, and contacts.


TBRC’s mobile CRM software market report covers:

Major Market Players: Zoho, HubSpot, Zendesk, Microsoft Corporation, Oracle Corporation, SAP SE, Sybase, Kony Solutions,, Software AG, Repsly Inc, Pegasystems Inc., AMDOCS, Spiro, Bitrix24, HarmonyPSA, Agile CRM, Thryv, Pipeliner CRM, Freshsales, and Inc.

Regions: Asia-Pacific, China, Western Europe, Eastern Europe, North America, USA, South America, Middle East and Africa.

Countries: Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA.

Time Series: Five years historic (2016-21) and ten years forecast (2022-2026-2031)


The Mobile CRM Software Global Market Report 2022 – Market Size, Trends, And Global Forecast 2022-2026 is one of a series of new reports from The Business Research Company that provides mobile CRM software market overviews, analyzes and forecasts market size, share, mobile CRM software market players, mobile CRM software market segments and geographies, leading competitor revenues, profiles and market shares.


TBRC’s mobile CRM software market report identifies top countries and segments for opportunities and strategies based on market trends and leading competitors’ approaches.


Here Is A List Of Similar Reports From The Business Research Company:

CRM Software Global Market Report 2022

Software Products Global Market Report 2022

Cloud Services Global Market Report 2022


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