Automation in any field would increase the efficiency and would therefore increase the profit margins. Whole life insurance companies are increasingly investing in artificial intelligence and automation technologies for faster claims processing. Artificial intelligence (AI) is a simulation of human intelligence processes used by machines, commonly computer systems, to process and automate large amounts of data. Whole life insurance companies process large number of claims, customer queries and large amounts of diverse data that are being simplified using automation technologies. Artificial intelligence is being used by insurance companies to provide coverage personalization, and faster and customized claim settlement.
The whole life insurance providers market consists of sales of whole life insurance products that provide guaranteed death benefits during the entire life of the policyholder. Clients of these insurance providers are the general public who buy life insurance policies, either through an intermediary or direct selling.
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The global whole life insurance market was valued at about $2.6 trillion in 2018 and is expected to grow to around $3.5 trillion at a growth rate of around 8% through 2022.
The rise in disposable income in emerging countries such as India and China is expected to drive the whole life insurance market. Economic growth in the middle-income group translates to higher disposable income which allows them to invest in whole life insurance products. According to Swiss Re Institute’s sigma report, the seven largest emerging markets will contribute 42% of global growth with China contributing 27%. This rising disposable income, especially in emerging countries is expected to increase demand for whole life insurance plans driving market growth.
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Life insurance companies are monitored by regulatory bodies such as the National Association of Insurance Commissioners (NAIC) in the USA and the Prudential Regulatory Authority (PRA)in the UK. For instance, insurance companies in the EU are required to follow the General Data Protection Regulation (GDPR) which creates guidelines on collecting and processing personal data of individuals within the EU. Life insurance companies can be fined upto 4% of their annual turnover for data violation. In case of a data breach, customers are required to be notified within 72 hours after the company is aware of the breach.
The financial services market, of which the whole life insurance market is a segment, includes revenues of financial or money related services by entities (organizations, sole traders and partnerships) that engage in financial services related activities such as lending, investment management, insurance, brokerages, payments and fund transfer services. The financial services industry is categorized on the basis of the business model of the firms present in the industry. Most firms offer multiple services. Revenues include fees, interest payments, commissions or transaction charges
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The whole life insurance market report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast growth by geography. It places the market within the context of the wider financial services market and compares it with other markets.